Rentra vs Cozy (Apartments.com)

Cozy was great. Now it's part of Apartments.com, and things have changed.

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Rentra

Rentra

Built for small landlords

$5/property

$25 minimum · All features included

No minimum units
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Cozy (Apartments.com)

Cozy (Apartments.com)

DIY landlords

Free

Tenants pay ACH fees

Complex pricing tiers

Feature-by-feature breakdown

No spin. Just facts.

Feature
Rentra
Cozy (Apartments.com)
Price for landlords
$25/mo min ($5/unit)
Free
ACH fees
Included
Tenant pays $2.99
Platform stability
Independent
Acquired & rebranded
Rent collection
Automatic late reminders
SMS + Email
Limited
Maintenance requests
Full system
Basic
SMS-powered maintenance
Vendor management
Tenant portal
Financial reporting
Full reports
Basic
Schedule E tax exports
One-click
Tenant screening
Coming soon
Listing syndication
Coming soon
The Bottom Line

Cozy was beloved. Apartments.com is... different.

Many landlords loved Cozy for its simplicity. Since the Apartments.com acquisition, the product has changed—and not everyone's happy. If you're looking for what Cozy used to be (simple, landlord-focused, no-nonsense), Rentra captures that spirit while adding the automation features modern landlords need.

Common questions

What happened to Cozy?

Cozy was acquired by CoStar Group (owner of Apartments.com) in 2021 and gradually merged into the Apartments.com platform. Many original Cozy features were changed or removed, and the independent brand no longer exists.

Is Apartments.com rent collection still free?

Free for landlords, yes. But tenants pay $2.99 for ACH transfers. This often pushes tenants toward checks or cash, defeating the purpose of online payments. With Rentra, ACH is included—tenants pay nothing extra.